Your device at a glance
Your Cabcharge All-in-One terminal is a PAX A920 Pro. Here's what's on the device:
Contactless reader — at the top of the terminal for tap payments
Swipe reader — for physical card swipes
Chip card reader — at the bottom for inserted cards
Touch screen display — your main interface
Power on/off button — on the side of the device
Scanner — for QR/barcode scanning
USB-C port — for charging
Volume buttons — on the side of the device
Your terminal also comes with a GPS antenna — a small device typically fitted just above the dashboard. This is required for fare accuracy and connectivity. Make sure it is connected and the antenna light is flashing before starting your shift.
Important: Always keep your terminal connected to power unless you are passing it to a passenger for payment. This prevents disconnection and ensures a seamless experience.
Powering on and off
To turn on: Press and hold the power button until the screen turns on. Allow a few seconds for the Cabcharge app to load automatically before logging in.
To turn off: Press and hold the power button, tap Power Off, then confirm by tapping it again.
To restart: Press and hold the power button, tap Restart, then confirm by tapping it again.
Understanding the home screen
When the app loads, your home screen displays:
Status bar — battery, signal, GPS, Bluetooth and time
Menu — top left, access shift info, fares, transaction history and settings
System alerts — top right, a red icon appears if the system detects an issue
Hail light toggle — manual on/off switch for your roof light when not on a trip
Standalone meter — displays the running fare during a trip
Fees & extras — shows levies, tolls and extras included in the fare
Tariff — displays the tariff currently applied
Trip actions — buttons to start, pause and end your trip
Understanding the menu
Tap the menu icon (top left) to access:
Pre-pay — take payment before the trip begins
Fares — view Meter Totals (current shift) and Lifetime Totals (all time)
Transaction history — view and print receipts for the current shift
Print — print last receipt or running totals
System — view system information and any issues
Check for updates — manually check for the latest app version
End shift — log out and end your shift
Status bar icons
Keep an eye on these icons in the top bar:
GPS icon — confirms your GPS antenna is connected and receiving signal
Network icon — confirms 4G connectivity
Bluetooth icon — confirms Bluetooth is active
Battery icon — monitor charge level
Important: If any icons appear in yellow or red, restart your device. Do not disable Bluetooth — the device requires it to function.
Logging in
When you're ready to start your shift:
The Cabcharge app will load automatically on startup
Enter your Driver ID — unique identifier assigned by your network or state authority (2–10 letters or numbers)
Enter your Driver ABN — your valid 11-digit ABN
Enter your Driver Authority — your state-issued driver identifier, required to accept TSS/MPTP subsidy payments
Tap Submit
Once logged in, your home screen will display your Taxi ID, status and a meter ready to start.
Before starting your trip: Check the top right of the screen for the red System Alert icon. If it appears, try to resolve the alert before beginning — see the System Alerts section in our End of Shift & Troubleshooting | All-in-One Driver Guide.
Want to know more?
Download the complete Driver Guide here: