Steps to Process a Cabcharge Payment
Cabcharge fares must be metered
Ensure you have started and ended the meter before taking payment, either on your dispatch device or on the terminal if fitted with the all-in-one device.
End the Trip
After ending the trip, the terminal will display the final fare and prompt your passenger for payment
Important: the terminal will automatically recognise which card type is being presented - you do not need to do anything before taking payment.
Note: Tips cannot be added to Cabcharge or government subsidy payments
Approval & Receipt
If approved, the screen shows "Approved".
You will be prompted to print a customer receipt first, followed by a driver receipt.
Tap "Yes" if you would like to print a receipt.
We recommend always printing and keeping a copy of the driver receipt for your records.
Complete Transaction
The terminal returns to the home screen for the next trip.
How to Process Cabcharge by Card Type
Card Type | Payment Method |
Digital Card (Digital Pass, Fastcard) | Tap on the contactless card reader on top of the terminal untill you hear a beep and see 'tick' on screen |
Physical Fastcard | Tap, or insert into the card reader at bottom of the terminal untill you hear a beep and see 'tick' on screen |
E-Ticket | Tap on the contactless card reader on top of the terminal untill you hear a beep and see 'tick' on screen |
Gift Card | Swipe card through the reader on top of the terminal |